How a fixed-price quote works
There's no price list on this site, and that's not coyness: it's the whole model. A load can't be priced honestly from a menu, so we don't pretend to. We look first, then name one all-in figure for your exact job, and that figure is a promise, not an estimate. This page is the model laid out flat, so you know precisely what you're agreeing to before you agree to it.
A menu can't see your driveway
Two garages can hold the same three cubic metres and be completely different jobs. One is boxes and a couch beside a flat driveway; the other is the same volume as tile offcuts and a dead treadmill, down a path, under a house, a storey below the street. A rate card prices both the same and then corrects itself on the day, in one direction only.
That correction has a name in this trade: the on-site surprise. The teaser rate that grows once the truck's committed, the access fee discovered at the stairs, the tip fee that appears after loading. Menus don't remove uncertainty; they just move it to the moment you're least able to say no.
So we run it the other way. The uncertainty is ours to resolve before the job starts, by looking at the actual load, and the figure you hear already has the answers in it.
We're the third row. It's slower to quote and better to be quoted by.
What the one number buys
When we name a figure, it's the whole job, door-up to broom-down. Inside it, always:
- The crew and the truck the load actually needs, judged before the day, not argued on it.
- Every carry, from wherever the load sits: stairs, side paths, under-house crawls, the long walk from the shed.
- The sorting, done on the tray: green out as green, metal to scrap, e-waste kept aside for a licensed facility.
- Every tip and transfer-station fee, at whatever the streams in your load cost at the gate. Ours to pay, not a line to discover.
- The finish: the slab swept, the spot left ready for whatever comes next.
Nothing rides outside the number. If a cost exists, it was our job to see it coming.
The three dials, before it's set
Before the figure is named, three things set it. After it's named, nothing does.
-
Volume
The plain size of the load: boot-to-van, half a truck, a full load, more. The biggest dial, and the one your photos communicate best.
-
Access
How far and how awkwardly the load travels to the tray. Flat double driveway and a roller door reads differently to third-floor walk-up or under-house crawl, and it should.
-
Streams
What the load is made of. Dense streams like tile and rubble weigh more at the gate; a clean green load costs less than the same volume mixed. The sorting we do exists partly to keep this dial honest.
Why the figure doesn't move
Once you've said yes to a figure, it's fixed against everything we should have foreseen: the pile weighing more than it looked, rain making the green load heavier, the carry taking longer than we'd like. Misjudging those is our cost, by design. It's what makes our quoting careful.
The one honest exception is a different job. If the pile grows between quote and visit, the garage load acquires a shed, the "few boxes" becomes the whole under-house, then it's re-quoted the same way, out loud, before anything more is lifted, and you can just as easily say no to the extra. What never happens is a new number invented at the truck with your couch already on it.
And the fastest way to a firm figure: photos. Most loads can be quoted confidently from a few phone pictures and a line about the access; we'll tell you on the callback where to send them. The genuinely tangled jobs get an in-person look instead, free, because the look is what makes the promise safe to give.
When the day comes that we publish rates for standard jobs, they'll live on this page and the model around them won't change: whatever the number, you hear it in full, before anything is lifted.
Hear your figure
Describe the pile, get the callback, and the number comes before the truck does.
Size the pile first
The forecast reads your load item by item and writes the enquiry note for you.
The free alternative, measured
When the council cleanup genuinely covers your pile, take the free option. The flagship guide.
